SUCCESS STORIES

Alpha Industries

In under a month, Fit Analytics delivered a 6.2% increase in net sales to one of America's most beloved military heritage brands.

+5.7%

Increase in conversion rate

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+6.3%

Increase in total orders

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+5.7%

Increase in conversion rate

arrow up

+6.3%

Increase in total orders

arrow up
Company
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Company

Founded in 1959 in Tennessee, Alpha Industries is one of America's most instantly recognizable heritage apparel brands. Building on a proud historical record of producing iconic flight jackets for the United States military, it's gone on to establish an outstanding reputation for fit, finish, and hard-wearing style across its range of outerwear for men, women, and children.

www.alphaindustries.com

Market

North America

Vertical

Lifestyle and Active Wear

Challenges Faced

In today's market, maximizing e-commerce revenue is critical to ongoing success. Alpha Industries is keenly aware that its reputation for comfort and durability has to be backed up by operational excellence at the point of online sale and beyond. Alpha Industries already operates a highly optimized e-commerce experience – particularly in the area of returns management – but was looking to assess sizing as an area which could unlock extra sales revenue across its product range.

Border quotes

“When we went to Fit Analytics with our challenge, they came back with a solution and were able to impact our e-commerce business in less than three months. They exceeded our expectations and moved the needle for us in a significant way.”

Matthew Pantoja

Matthew Pantoja

VP Global Marketing and E-Commerce, Alpha Industries

Solution

Alpha Industries integrated Fit Finder quickly and smoothly with zero negative impact on existing resources, even during the busy holiday shopping season.

Results

Shoppers using Fit Finder showed a 5.7% increase in conversion rate. Improved user confidence around fit also led to a 6.3% increase in total orders and a 0.4% increase in average order value (AOV).

After factoring in associated costs, Alpha Industries enjoyed a net sales increase of 6.2% from Fit Finder-influenced purchases during the initial testing phase.

Test Setup

Website

www.alphaindustries.com

Time Period

December 15, 2016 – January 9, 2017

Number of Shoppers

260,000

Type of test

A/B test with Fit Finder versus traditional static size chart

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